Privacy Policy

Adizent (“Adizent,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. As a provider of Revenue Cycle Management (RCM), medical billing, credentialing, healthcare support services, and related technology solutions, we understand the importance of safeguarding personal and healthcare-related information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our website, services, SMS communications, and business operations.

1. Information We Collect

We may collect the following categories of information:

Personal Information

This includes information you voluntarily provide, including but not limited to:

Full Name
Email Address
Phone Number
Company Name
Job Title
Mailing Address
Employment Information
Resume or Employment Application Information
Other information submitted through forms or communications

Healthcare-Related Information

Where required to perform our services on behalf of healthcare providers, we may process healthcare-related information, including Protected Health Information (PHI), solely under applicable agreements with our clients and in accordance with HIPAA and other applicable healthcare privacy laws.

We do not collect or use Protected Health Information for marketing purposes.

Technical Information

We automatically collect certain information including:

IP Address
Browser Type
Operating System
Device Information
Website Usage Data
Cookies and Similar Technologies
Referral URLs
Session Data

SMS Consent Information

We maintain records of:

SMS Opt-In Status
Consent Date and Time
Message Preferences
Opt-Out Requests
Communication History

2. How We Use Your Information

We use collected information to:

Deliver Revenue Cycle Management services
Process medical billing and coding activities
Assist with provider credentialing and enrollment
Respond to employment inquiries and applications
Send recruitment-related communications
Send customer support communications
Send SMS notifications you have consented to receive
Improve our services and website functionality
Detect fraud and unauthorized activity
Maintain security of our systems
Comply with legal, contractual, and regulatory obligations

Adizent does not sell or share personal information with third parties for advertising or marketing purposes.

3. HIPAA Compliance

Adizent recognizes its responsibilities under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), where applicable.

When acting as a Business Associate on behalf of healthcare providers, Adizent:

Uses Protected Health Information (PHI) only as permitted by applicable Business Associate Agreements (BAAs).
Implements administrative, physical, and technical safeguards to protect PHI.
Restricts workforce access to PHI based on job responsibilities.
Maintains audit controls and monitoring where appropriate.
Reports unauthorized access or disclosures as required by applicable law and contractual obligations.
Trains employees on privacy and security requirements.
Supports healthcare providers in meeting HIPAA compliance obligations.

Adizent processes Protected Health Information only as instructed by its covered entity clients and does not use PHI for independent business or marketing purposes.

4. SMS Messaging Policy

If you opt in to receive SMS communications from Adizent, you may receive messages related to:

Appointment reminders
Service updates
Account-related notifications
Credentialing and enrollment updates
Revenue Cycle Management service notifications
Medical billing support updates
Operational announcement
Customer Support
Company Announcements
Service Notifications
Account-Related Communications

Message Frequency

Message frequency may vary depending on your interaction with Adizent but generally will not exceed five (5) messages per month.

Opt-Out

You may opt out at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you provide new consent.

Assistance

Reply HELP for assistance or contact us at:

Email: info@revexincorp.com

Carrier Disclaimer

Message and data rates may apply depending on your mobile carrier.

Carrier participation is not guaranteed.

5. Cookies and Tracking Technologies

Our website may use:

Cookies
Analytics Tools
Session Cookies
Performance Cookies
Security Cookies

These technologies help us:

Improve website performance
Understand visitor behavior
Enhance user experience
Maintain website security

You may disable cookies through your browser settings; however, certain website features may not function properly.

6. Sharing of Information

Adizent does not sell, rent, or trade your personal information.

We may share information only under the following circumstances:

With healthcare clients as necessary to perform contracted services
With trusted service providers operating under confidentiality obligations
With cloud hosting and technology vendors supporting our business operations
To comply with legal requirements, court orders, or government requests
To protect the rights, property, or safety of Adizent, our clients, or others
During mergers, acquisitions, or business restructuring, subject to applicable confidentiality protections

SMS consent is never shared with third parties for marketing purposes.

7. Data Security

Adizent maintains administrative, technical, and physical safeguards designed to protect personal information and healthcare-related information.

Our security practices include, where appropriate:

Encryption of sensitive information
Secure network architecture
Role-based access controls
Multi-factor authentication
Continuous security monitoring
Employee confidentiality agreements
Security awareness training
Routine software updates and vulnerability management
Backup and disaster recovery procedures

Although we employ commercially reasonable security measures, no method of electronic storage or transmission is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services
Meet contractual obligations
Comply with legal and regulatory requirements
Resolve disputes
Enforce agreements

Healthcare information is retained according to applicable federal, state, and contractual requirements.

9. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Opt out of SMS communications
Request information regarding our privacy practices

To exercise these rights, please contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites. Adizent is not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Compliance with Applicable Laws

Adizent complies with applicable privacy and data protection laws, including, where applicable:

Health Insurance Portability and Accountability Act (HIPAA)
Health Information Technology for Economic and Clinical Health (HITECH) Act
Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act
Applicable state privacy and healthcare regulations

Where required by law or contract, Adizent enters into Business Associate Agreements (BAAs) with covered entities.

13. Changes to This Privacy Policy

Adizent may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

The updated version will be posted on our website with a revised Effective Date.

Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

9. Contact Us

For questions, feedback, or data-related requests:

Revex Inc.
5334 Walnut View Dr, Mason, OH 45040
+1 6143 4735 29